Program Development Manager Civic Rights in a Digital Age (Hub Latin America)

Region: Latin America and the Caribbean
Office: Costa Rica, Latin America.
Hours: Fulltime (40)
Application deadline: August 7, 2022

We are looking for a Program Development Manager (PDM) to develop new programs, build coalitions and mobilize resources/funding in the area of Civic Rights in a Digital Age.

Job context

Hivos is an international organization that seeks new solutions to persistent global issues. With smart projects in the right places, we oppose discrimination, inequality, abuse of power and the unsustainable use of our planet’s resources. Counterbalance alone, however, is not enough. Our primary focus is achieving structural change. This is why we cooperate with innovative and daring, citizens – young and old – entrepreneurs, civil servants and their organizations. We share a dream with them of inclusive societies, based on sustainable economies. To achieve its mission, Hivos implements programs in three impact areas: Gender Equality, Diversity and InclusionClimate Justice and Civic Rights in a Digital Age.  For more information, read Hivos’ Strategic Compass 2021-2024.

Civic Rights in a Digital Age

In the area Civic Rights in a Digital Age, Hivos works to achieve three goals: vibrant civic spaces; responsible use of technology, and just use of public resources. We do this by following four pathways of change based on strengthening capacities for digital activism, campaigning, content creation and collaboration:

1. Building civic influence
At the center of this work are diverse civic actors in the Global South, including frontrunners in academia and independent media. They build public awareness, influence public regulation, and act as independent watchdogs. They work to increase the engagement of rightsholders and social justice organizations in digital rights efforts. This is crucial if we want the concerns of those impacted the most to be reflected in public policy and practice.

2. Defending activists
The aim of this pathway is to ensure that human rights defenders, social justice activists and content creators, and independent media are able to make safe, responsible and effective use of data and technology. Their work is increasingly digital and thereby vulnerable to digital threats like surveillance, theft and misuse of sensitive data, targeted disinformation, and deep fakes that discredit and attack activists and other civic leaders.

3. Reshaping narratives
Prevailing narratives often legitimize existing power relations. Reshaping those narratives involves strengthening diverse voices that contest the status quo, while increasing public understanding of and support for humane and just alternatives. At the center of this work are pioneering independent media producers, artists, journalists, and civil society groups. They challenge police corruption, discrimination, and outdated gender norms with fresh, creative perspectives. They build media literacy and articulate community-centred alternatives to the prevailing model of top-down digitalization.

4. Influencing public spending
Social justice actors and rightsholders have stronger influence on (local) public spending priorities, and governments are held to account for these. Government openness and responsiveness at the local level is essential because it is the most vulnerable citizens (subject to exclusion and climate impacts) who depend on the just use of public resources by local authorities.

Job scope

The Program Development Manager plays a central role in developing winning program/project proposals. He/she/they ensures the sustainability of Hivos’ Civic Rights in a Digital Age agenda by securing funding for regional and global programs that inspire and have demonstrable impact. The PDM is part of the Business Development Department, works in a global team and reports to the Head of Business Development.

The PDM creates and maintains intimate and productive relationships with (key) donors, civil society – from a national, regional to a global level – and other stakeholders. He/she /they leads program development processes and builds, strategic partnerships and consortia for program development and implementation. The PDM will be responsible for raising a specific percentage of Hivos annual income as a result of market analysis and donor capture plans. He/she/they analyzes opportunities, ensures proposals fulfill internal and donor requirements, and translates Hivos conceptual thinking into viable, sustainable and financially sound program propositions.

The PDM works in closely with the Strategy & Impact unit to ensure thematically solid propositions in line with Hivos’ strategy. He/she/they liaises with and supports regional hub directors and program managers to develop local, regional and global donor relations, donor intimacy and attractive propositions for funding. With these internal partners, the PDM will scout for – and follow up on – new business development opportunities. Next to that, the PDM supports program managers to develop repeat deals, realize scale and pro-actively involves the senior contract & negotiations officer to ensure deals positively contribute to Hivos’ mission & business continuity.

Responsibilities / result areas

Assures donor funding through target
Realizes Hivos income from institutional donors in line with strategy and targets through development of new programs and projects in the impact area Civic Rights in a Digital Age.
Indicator: Meeting financial target

Create investment opportunities
Scouts and plans for the capture of program opportunities.
Indicator: Number of leads generated.

Donor account management
Develops and maintains relationships of donor intimacy with key funders.
Indicator: Ensure Hivos is a preferred supplier of key donors.

Partnership building and management
Develops appropriate and interesting partnerships for proposal development. Builds and maintains relationships with partners and donors.
Indicator: Number and quality of strategic business development partnerships.

Viable program propositions
Develops winning proposals and donor propositions.
Indicator: Number of proposals donor approved.

Project management
Manages business development processes.
Indicator: Positive appreciation team members of project implementation.


  • At least 5-7 years of relevant experience and expertise working on program/proposal development and fundraising for NGOs.
  • Substantial experience and proven success in program development and fundraising in the field of civic rights, human rights, freedom of expression and civic engagement in Latin America. Global experience is also strong preference and advantage.
  • Demonstrated experience in identifying and collaborating with strong and capable partner organizations and groups within the development field.
  • Possesses strong organizational, coordination and management skills and is able to manage (complex) calls for proposals with (large) consortiums across regions.
  • Experienced proposal writer, preferably in a multi-actor, multi-regional context, able to put together successfully funded, high quality and well-designed programs.
  • Understands the donor landscape in the area of civic rights, how to gather donor intelligence in order to improve donor account management, with already established donor networks at both regional and global levels.
  • In-depth understanding of the Latin America region’s political, cultural & social environment, including a strong understanding the NGO environment, the network of organizations and groups working in a similar field, and the programming needs and gaps under the theme civic rights.
  • Understand the spirit of Human Rights and uphold its values.
  • Excellent command of Spanish and English and outstanding writing / presentation skills.
  • Enterprising personality and outstanding team player. Easy to work with, excellent networking and communications skills to achieve the best possible results.
  • Level skills: cooperation, influence, leadership.
  • Job skills: enterprise, creativity, networking, team player, priority management.

What we offer

We offer a stimulating work environment in a professional international organization with very dedicated staff.  We offer a national contract based on Hivos local labor conditions, with a remuneration commensurate with the experience and expertise. Contract renewable depending on performance.

Want to apply?

You are welcome to submit your application on the apply button. You must submit both a letter of motivation and resume/CV (3 pages maximum) in English before August 07th, 2022. Candidates are highly encouraged to provide a clear track record in their CV that matches the requirements of the position elaborated above. 

Background check for final candidates

If you are selected to go to the final stage of the selection process, please note that professional references and criminal record certification will be requested due to our Safeguarding Policy*. Exceptions will only be made if there is a prohibition due to local legislation or when the candidate cannot obtain the police records certificate due to activities in LGBT+ and Human Rights. We may screen social media (unless applicants indicate that they do not want us to do so). The accuracy of the information in the resume will also be verified.